The new 3CX Phone System 12 for iPhone, Android and Windows platforms has been launched and is now available to users worldwide. This new application for mobile and desktop devices has been developed by 3CX, which also developed the 3CX Mobile Device Manager solution. This new app will provide unified communication and mobility features to mobile users on the go.
Using the 3CX Phone apps for popular mobile and desktop platforms users will be able to take advantage of its multiple features which include one click call conferencing, instant messages for corporate users as well as a softphone feature that has integrated PUSH technology.
Apart from the features mentioned above the 3CXPhone app features the ability to manage multiple calls at the same time, integrate users personal phonebook with MS Outlook, integrate the company phonebook with Exchange, ability to perform blind and attended transfers and more.
It also features the centralized call history function, ability for users to check voicemail and recordings in a visual way as well as ability to set presence status instantly.
With 3CX Phone System 12?s Desk Phone Control feature users can significantly increase their productivity by controlling their IP phones form their desktop computer and making calls simply using the pointer of their mouse. This method is much more quicker than actually typing the number on the number field manually. Users can also transfer calls using the software’s interface that is same no matter which phone you use.
The 3CX Phone System 12 software also makes it easier for users to make conference calls between the collegues present within the office and external callers in just a few clicks. Another really useful feature enables users to add more callers to a conference call without disconnecting it allowing callers to join an already active call.
Mobility feature with PUSH support is also a notable feature of the 3CX Phone System 12 apps for Windows, iPhone and Android platforms. Thanks to the PUSH support the app can ”wake up” a device when a call or a message comes in. This helps the mobile devices in saving the battery since the app doesn’t have to keep on running all the time. The app also ensures the privacy of the users by not requiring them to give out their number. It also has the IM feature allowing users to chat with other users and know their status.
The 3CX Phone app for Windows can be downloaded from here. The Android and iOS apps are available and respectively.